At Classiccouturellc, we want you to love your purchase. If you’re not completely satisfied, we offer a Free Return Service to ensure a hassle-free shopping experience. Follow the simple steps below to return your item at no cost.
Eligibility for Free Returns
- Items must be unused, unwashed, and in their original condition with all tags and packaging intact.
- Returns must be requested within 30 days of receiving your order.
- Certain items, such as final sale, custom-made, or intimate wear, may not be eligible for free returns.
How to Return Your Item
Step 1: Submit a Return Request
- Log in to your Classiccouturellc account and go to the Order History page.
- Select the item(s) you wish to return and click Request Return.
- Provide a reason for the return and upload any necessary photos if the item is defective or incorrect.
Step 2: Receive Your Free Return Label
- Once your return request is approved, we will email you a prepaid shipping label.
- Print the label and attach it securely to your return package.
Step 3: Ship the Item Back
- Drop off the package at the nearest carrier drop-off location.
- Keep the tracking number for reference.
Step 4: Refund Processing
- Once we receive and inspect the returned item, we will process your refund or exchange within 2 business days.
- Refunds will be credited to your original payment method.
Need Assistance?
If you have any questions about our Free Return Service, feel free to contact our customer support team at [email protected].
Thank you for shopping with Classiccouturellc!